If you are having problems logging into your account we would advise that you start by reseting your password by selecting Forgot Password on the login page. You will receive an email with a link to reset your password via email.
If you are still having problems then please....
Update your browser: you can do this by to Google and typing 'upgrade browser' this will give you a selection of up to date browser to select from which should greatly enhance your experience of using the new site. We advise Google Crome or Firefox for the best user experience.
We would also suggest that you you log out, clear your cache, and log back in again
If you are still experiencing further issues then do not hesitate to contact us at firstname.lastname@example.org and providing us with the following info:
- Type of device (laptop/desktop/tablet/phone)
- System (windows/mac/iOS/android)
- Browser (Chrome/Safari/Explorer/Firefox)
- A screenshot of what happens when you try to log in